Can I Use Product Listing Ads (PLAs) to Promote Services as Well as Physical Products?

Product Listing Ads (PLAs) are designed primarily for e-commerce businesses selling physical products. These ads display product images, prices, and key details directly in Google Shopping results, making them highly effective for driving sales. However, if you offer services rather than tangible goods, you may need to explore alternative advertising strategies within Google Ads.

PLAs and Service-Based Businesses

Google’s Merchant Center policies require that all PLAs promote physical products with a tangible form that can be shipped or picked up. This means that services, digital products, and subscriptions typically do not qualify for PLAs. However, businesses that offer services alongside products may still be able to leverage Google Shopping campaigns.

How Service-Based Businesses Can Use Google Ads Instead of PLAs

1. Local Services Ads (LSAs)

If you run a service business such as home repairs, legal consultation, or healthcare, Local Services Ads can be a great alternative. These ads appear at the top of Google search results and help businesses connect with local customers looking for services.

2. Search Ads with Product Extensions

Instead of using PLAs, service providers can run Google Search Ads with structured snippets or callout extensions. This allows businesses to highlight specific offerings such as pricing, features, and service details, making the ad more informative.

3. Google Display and Discovery Ads

For service-based promotions, Google Display Ads can be a powerful tool. These ads use engaging visuals and targeted placements across millions of websites and YouTube to attract potential clients.

4. Google My Business for Local SEO

If your service business operates in a specific area, optimizing your Google My Business profile can help increase visibility in local search results. This is especially useful for businesses offering services such as consulting, coaching, and home maintenance. Learn more about Local SEO here.

When Can Services Be Promoted Through PLAs?

While services themselves cannot be advertised through PLAs, there are exceptions for businesses selling service-related products. For example:

  • A salon selling beauty products while offering hair treatments.
  • An online course provider selling printed course materials alongside digital training.
  • A software company selling physical installation kits rather than just downloadable software.

Boost Your Online Advertising Strategy

If you’re looking to promote services online, Social Media Max specializes in Google Ads, SEO, and PPC strategies to maximize your digital presence. Our team can help you craft high-converting ad campaigns tailored to your business goals.

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